Error Message:"The version of this file is not compatible with the version of Windows you are running"

Last Revised September 7, 2010

Problem: When installing a licensed GEOSYSTEM package, the installer causes the error message: "The version of this file is not compatible with the version of Windows you are running."

Explanation: The software installer included on your CD is not Windows 64 bit compatible.

Solution: Your CD installer is not compatible with 64-bit versions of Windows. You can use this link to request a new downloadable installer, but please note that, unless you license newer versions of your GEOSYSTEM programs, the only GEOSYSTEM program in your installer that will operate under 64-bit Windows is the Quality Control for Concrete program. All other programs will install, but they will not run (see this page for an explanation).