Optional Maintenance Contracts
All GEOSYSTEM licensees receive free updates and email technical support, along with free version upgrades for the first year after licensing. Maintenance contracts are an optional add-on that comes with toll-free telephone support and free program version upgrades for the lifetime of the contract. See this page for details.
Returns
Since we do not copyprotect our software, we have
no means of verifying that a returned software package is not still
in use. Because of this, we do not accept returns on orders except in
the extreme case where the software fails to operate according to the
description given in its manual.
If you haven't used a GEOSYSTEM program
that you're considering ordering, please try downloading
a demo: Demos are fully operational and are identical to
the software that you'll get when you place your order, except that
they're limited to a 60 day trial period, and you'll be asked for your
company name on startup (so that the name can be included on the demo's
hardcopy reports). You can enter real data into the demo, and, when
you license the software, any data that you've already entered with
the demo will still be available.
Custom Boring Log Forms
GEOSYSTEM LOGDRAFT
Boring Log Drafting program licensees can receive a free program configuration
to duplicate their current boring log form. If you would like to have
us set up the program to print your boring log form, fax (+1 970-223-0668) or e-mail
us a copy of the form when you place the order. Please: if at
all possible, send us a form that's been filled in with some data, so
we can see how you actually present your information (you'd be surprised
how many ways there are to report sampler types!).
If your boring log form includes a company logo please email a copy of your logo to us.